P.O. Box 683
870.226.2582 home Warren, AR 71671
870.818.1328 cell belcher@ipa.net
OBJECTIVE
To obtain a career in retail management while providing excellent customer service and increase profitability to the company.
SKILLS
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Frontpage, Microsoft Outlook, Microsoft Picture It, Corel Wordperfect, Corel Quattro Pro, Corel Presentations, Hypertext Markup Language (HTML) and Java Script.
Designed and implemented websites for personal and commercial owners
Minimal communication in Spanish.
EXPERIENCE
WAL-MART (1996 - present); Monticello, AR
Customer Service Manager –
Supervising and assisting in the daily scheduling of sixty-five employees which includes cashiers, door greaters, customer service desk associates and layaway associates.
Accountable for handling and distributing large sums of money on a daily basis.
Provided quality customer service with enthusiasm to the customers.
Overnight Unloader/Stocker –
Unloaded merchandise off of trucks and sorted them onto pallets for each department.
Assisted in stocking the merchandise onto the shelves after carrying merchandise onto the sales floor.
Cashier –
Rung up merchandise for customers accurately to reduce the risk of shrinkage while providing enthusiastic customer service.
Daily responsibility included direct accountability of large sums of money to properly operate a customer receiving line.
Sales Floor Associate –
Handled the daily sales of merchandise to the customer.
Inventory Control Specialist –
Assisted in the organization of merchandise in the receiving area to prevent shrinkage and assisted in areas of the store where help was needed.
Shopping Cart Gatherer –
Ensured the safety of customers by the removal of shopping carts from the parking lot into the store.
Developed skills of teamwork from this position.
Job Highlights:
Received the 4 Star Cashier Award for June 1998, which is awarded to the Cashier of the Month.
Received two Good Job pins from the District Manager for performing an outstanding job in assisting Wal-Mart in Clarksdale, MS for preparation of inventory and for assisting in the remodeling of Wal-Mart in McGehee, AR.
